How It Works
Get connected worldwide in 3 simple steps with wholesale rates
Top Up Your Account
Create an account with just your email and add funds. Start with as little as $4, and top up again whenever you need to.
- • Minimum $4 top-up
- • Balance never expires
- • No contracts or daily fees
Get Your Free eSIM
With $4+ in your account, get a free global eSIM instantly. Scan the QR code or use direct install on your device.
- • $0 activation fee
- • QR code or direct install
- • Works in 220 destinations
- • One eSIM for everywhere
Use Data Anywhere
Travel and use data at wholesale rates per MB. No contracts, no expiration. Top up anytime you need more.
- • Pay-as-you-go billing
- • Wholesale per-MB rates
- • No daily fees
- • Balance never expires
Installation Guide
Before You Start
Check Device Compatibility
Ensure your device supports eSIM technology. Most modern smartphones (iPhone XS+, Samsung Galaxy S20+, Google Pixel 3+) are compatible.
Create Your Account
Sign up with just your email. We'll send a 6-digit verification code. No passwords needed — simple and secure.
eSIM Installation
iOS Installation
- 1. Go to Settings > Cellular > Add eSIM
- 2. Tap "Use QR Code"
- 3. Scan the QR code from your account
- 4. Follow on-screen instructions to activate
Android Installation
- 1. Go to Settings > Connections > SIM Manager
- 2. Tap "Add eSIM" and scan QR code
- 3. Wait for eSIM to download
- 4. Enable the new data plan
No data after installing? Turn on Data Roaming for the Citrus line, restart the phone, and if it still will not connect, set the APN. Our APN settings page has the values and the exact steps. Worth bookmarking before you travel, since you will want it at the one moment you have no connection.
How Billing Works
Billed on Actual Usage
Rates are quoted per MB at wholesale, but you are billed for the data you actually use, down to the kilobyte. Nothing is rounded up to the next megabyte, there is no minimum charge per session, and there are no daily fees or expiration dates.
What the 10 Minutes Means
Every 10 minutes we reconcile your usage with the network and update your balance. That is how often the number you see refreshes, not a block you get charged for. It also means your displayed balance can trail your real usage by a few minutes.
Two Worked Examples
- Use 300 KB inside a 10 minute window and you are billed for 300 KB, not a full MB.
- Leave your phone off Wi-Fi for an hour and let background tasks pull 100 KB every 10 minutes: that is 600 KB for the hour in total, not 6 MB and certainly not 600 MB.
Top Up Anytime
When your balance gets low, simply add more funds. Your balance never expires and there are no overage charges — data pauses until you top up.
One Account, More Than One eSIM
You are not limited to a single eSIM. From your account page you can issue extra eSIMs for$2.45 each, and they all draw on the same balance. Top up once, and everyone connected to your account spends from that one pot. This is a normal consumer feature, not something reserved for resellers or businesses.
Travel companions
A partner, child, parent, or friend does not need their own Citrus account. Add an eSIM under yours and hand them the QR code.
Your other devices
A tablet, a laptop with eSIM support, or a second phone can each have their own eSIM on the same balance.
A spare, just in case
Each eSIM installs on one device only. Keeping a spare means a lost or replaced phone does not leave you offline.
The $2.45 issuance fee is deducted from your balance and is non-refundable. The exact fee is always shown before you confirm. Get your first eSIM from your account, then use Add eSIM for the rest.
Ready to Get Started?
Start saving with wholesale eSIM rates. No contracts, no commitments.
Get Started